Hyster enjoys a wonderful relationship with most of its clients due its focus on creating complete customer satisfaction through its world class production. Our goal is to foresee the needs of all our clients along with deal with them with lift trucks which provide the performance, the dependability and the value which they demand.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both online and in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total reliability all of Hyster's machines are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality Each Time
To initiate quality from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities such as part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold all workers responsible for constant quality, together with the 5s workplace organization in place to help us attain it.
Hyster offers a variety of excellent features as standard with our products. By remaining devoted to our focus on safety and quality, and by being innovative from beginning to end, we deliver several of the best material handling machinery on the market. These are only a few of the reasons why Hyster has become a leader within the business.